Privacy Policy

Effective Date: 2025

1. Introduction

Queer WorX ("we," "our," or "us") is committed to protecting your privacy and ensuring that your personal data is handled securely and transparently. This Privacy Policy outlines how we collect, use, share, and protect your personal information when you visit our website, engage with our services, or interact with us.

2. Data We Collect

• Identity Data: Name, gender identity, pronouns, date of birth.
• Contact Data: Email address, phone number, mailing address.
• Technical Data: IP address, browser type, operating system, and website usage statistics.
• Communication Data: Your preferences for receiving communications from us.
• Financial Data: If applicable, payment details for donations or services.

3. How We Use Your Data

• To provide and improve our services.
• To communicate with you regarding our programs, advocacy efforts, and updates.
• To comply with legal obligations and ensure the security of our platform.
• To process donations and provide receipts.
• To analyze website usage and enhance user experience.
• To deliver targeted content and marketing (with your consent).

4. Legal Basis for Processing

• Your consent (for marketing and non-essential cookies).
• Our legitimate interest (e.g., improving our services).
• Contractual necessity (e.g., processing payments).
• Legal obligations (e.g., financial record-keeping).

5. Data Retention

• Contact data for marketing: Until you opt out.
• Transactional data: Up to 5 years for legal compliance.
• Website usage data: 12 months.
• If you request deletion, we will process it within 30 days.

6. How We Share Your Data

• Service providers (e.g., email marketing platforms, payment processors).
• Legal authorities if required by law.
• Partners with whom we collaborate on projects (with your consent).

7. International Data Transfers

If we transfer your data outside of Lesotho, we ensure it is protected through legally recognized mechanisms such as Standard Contractual Clauses (SCCs) or equivalent safeguards.

8. Your Rights

• Access: Request a copy of your personal data.
• Correction: Request correction of inaccurate data.
• Deletion: Request deletion of your data (where legally permissible).
• Objection: Object to direct marketing.
• Withdrawal of Consent: Where processing is based on consent, you may withdraw it at any time.

To exercise these rights, email us at info@queerworx.org.ls.

9. Cookies & Tracking Technologies

We use cookies to improve your browsing experience. You can manage your preferences through our cookie consent banner. Cookies we use:

• Essential Cookies: Necessary for website functionality.
• Analytical Cookies: Help us understand website traffic.
• Marketing Cookies: Used for personalized content and ads (only with consent).

10. Data Security

We implement security measures such as encryption, access controls, and secure storage to protect your personal data. However, no method of transmission is 100% secure, so we encourage safe internet practices.

11. Children's Privacy

Our services are not intended for individuals under 16. We do not knowingly collect data from minors.

12. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted on our website with a revised "Effective Date."

13. Contact Us

If you have any questions, concerns, or requests regarding your data, please contact us at:

Email: info@queerworx.org.ls

By using our website and services, you agree to the terms outlined in this Privacy Policy.